Role Overview
We are looking for a bilingual client support expert to join our team in Toronto, Canada. Your role will be to support Alan members with speed, clarity, and empathy, helping them understand their coverage, build our customer support presence in Canada, and improve the overall member experience.
About Alan
Alan is the first company to integrate insurance, prevention, and care into a single user experience. Working with over 40,000 companies and supporting more than one million members, Alan is building the new standard of preventive insurance with a team of over 1,000 people across France, Spain, Belgium, Canada, and beyond.